Terms of Service

Terms and conditions for using our services

Last updated: January 15, 2026

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

Orders and Pricing

  • All orders are subject to acceptance and availability
  • Prices are subject to change without notice
  • Minimum order quantities apply to most products
  • Custom orders require final approval before production
  • Rush fees may apply for expedited production

Payment Terms

  • Payment is required before production begins
  • We accept major credit cards and other payment methods
  • All prices are in USD unless otherwise stated
  • Sales tax will be applied where applicable

Artwork and Intellectual Property

  • You must own or have rights to all artwork submitted
  • We are not responsible for copyright infringement
  • We reserve the right to refuse artwork that violates rights or is inappropriate
  • Digital proofs must be approved before production

Returns and Cancellations

  • Custom orders cannot be cancelled once production has begun
  • Defective products will be replaced at no charge
  • Returns must be requested within 30 days of receipt
  • Customer errors in artwork are not eligible for refund

Limitation of Liability

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid for the product.

Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@loyalpromos.com

Phone: 1-646-400-8780